Customer Experience Agent (Information Technology)
- Job Type: Full Time
- Job Industry: Information Technology and Services
- Job Function: Customer Service
- Experience: Fresh Graduates / Less Than 1 Year Experience
- Education: Associate Degree / Diploma Degree (D1 – D3)
Description
- Provide help desk support to Web Hosting users through phone, live chat and ticket system.
- Assisting Server Admin to monitor servers performance.
- Communicate and coordinate with internal department when there is any issues.
- Response and check abuse of service (spam / phishing).
Requirements
- Candidate must be advanced in English.
- Min Diploma in any field (IT field is a plus).
- At least 1 Year(s) of working experience in the related field is required for this position.
- Having experiences in domain, hosting, blog, and website will be valued.
- Required skills: customer oriented, good communication skill, confidence, friendly, good in negotiation.
Benefits
Medical, Sports (Gym, Futsal, Badminton), Free Meal, Fun Outing (Quarterly)
Please Apply Through This Link
Customer Experinence Agent